CONCEPT SCHOOLS Inc. Automotive Service Advisor Training We train our students to be highly proficient in the following areas: CSI Training * Role of the Service Advisor in Dealership Operations * Repair Orders * All Aspects Of Warranties * A.D.P. Computer System and Reynolds and Reynolds *In March 2003* * Estimating Services * Dealership Operations * How to gain customer trust and advocacy * Dealer Assistance Services include: * Two Day Service Advisor Seminars to continue education * Two Day Service Advisor Seminars to continue education * No charge internships available * No charge candidate screening and review * Service staff training and consulting Mission Statement In order to achieve our vision, Concept Schools, Inc. commits to the following mission: Concept Schools, Inc. will provide innovative, practical and top-quality educational services for the individual entering the automotive industry. Classes are designed to provide "real life" understanding of this field. Concept Schools, Inc. will strive to establish and maintain a quality reputation as a provider of quality instruction. Concept Schools, Inc. will also strive to become a viable resource for specific industries hiring needs. Through a long-term commitment to this mission, we will be known as a company that provides quality and practical courses. Our customers will see Concept Schools as offering a reliable avenue toward quality employment and superior employees. CONCEPT SCHOOLS INCORPORATED

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CONCEPT SCHOOLS INCORPORATED 27715 Jefferson Ave Suite 105 A. * Temecula CA 92590